If you follow me on social media, you’ve probably already seen my new profile picture! If you don’t… here it is!!
*Drum roll please*
You might recognise the style… yes, it’s Blond Amsterdam!!
I have been a massive fan ever since I first visited the Netherlands and I have a huuuuuuge collection of their stuff.
When I found out that they did personalised items, they were my number 1 choice for a new blog logo. Unfortunately, when I contacted them months and months ago… their customer service team were decidedly unhelpful and unfriendly: No, we can’t do logos – you have to buy a piece of pottery – and no you can’t come to the store in Amsterdam to watch while it is being painted. The typical “dat kan niet” bullshit. Miserable gits.
I initially thought screw you – I was about to give you a load of free publicity – so I contacted some other illustrators. I got a couple of quotes but my heart just wasn’t in it so I let a few months go by.
I knew I wanted Blond Amsterdam to do it but their customer service had been rubbish. I thought about it again. The talent – the real illustrator(s) – do not have time to deal with customers (or bloggers). I had spoken to some jobsworth. I knew that the real Blond Amsterdam would deliver the goods!
So, I ordered online. I had wanted a logo, but no, they couldn’t do that. So I ordered a bloody plate instead. 12 and a half weeks ago. (Their website states the waiting time for personalised items is around 9 weeks.)
I waited patiently for 9 weeks… and then for another week whilst we were on holiday (hoping there would be a lovely package for me on my return). Nope. I emailed them last week as my expected delivery time had clearly passed – only to be disappointed by their customer service yet again: It’ll be with you next week (with no apology about it already being so late!) and no we can’t take a photo of it and send to you. Of course you CAN take a photo of it. You just don’t want to/can’t be arsed/have a “dat kan niet” attitude.
But today, I finally got my delivery! It was worth the wait, it’s friggin’ awesome, I love Blond Amsterdam and I love my bloody plate! (And truth be told… I’m actually quite pleased they didn’t send me a photo as opening it was a brilliant moment!)
Blond Amsterdam – your customer service department sucks the big one!! But I still love you.
What do you think of the new “logo”?